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Top Tips to help you achieve a smooth and punctual flight |
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Ryanair is Europe's most punctual airline, as verified by the UK Civil Aviation Authority. We are committed to doing all we can to operate flights on time. You can help us enormously by being fully prepared for your flight. In particular, by pre-booking on our website for items such as checked baggage/priority boarding/baby car/booster/seats/sports/musical equipment; arriving at the airport in good time; travelling with the correct cabin baggage allowance; having the correct travel documentation ready for inspection at check-in, at security points and at the gate; and arriving at the boarding gate in plenty of time. Before travel:
At the airport: Airport Check-in This service is only available to customers who made their booking before the 20th May 2009 and whom are travelling before the 25th October 2009. All customers who made a new booking after the 20th May 2009 MUST check-in online and print off their boarding passes. Passengers who are checking in bags at the airport are recommended to arrive at the airport 2 hours prior to your scheduled flight departure time. Airport check-in desks open two hours prior to scheduled departure and close strictly 40 minutes prior to scheduled departure. Airport Self Service Kiosks Self-service kiosks are available at a number of airports. Payments for services such as priority boarding and baggage fees can be made at the airport kiosk up to 40 minutes prior to the scheduled flight departure. Bag Drop Desks We recommend that passengers travelling with checked baggage should arrive at the airport 2 hours prior to the scheduled flight departure. Bag drop desks close strictly 40 minutes prior to departure. You must have paid any checked baggage fees and/or excess baggage charges and deposited your checked baggage at a Bag Drop desk no later than 40 minutes before scheduled departure time. Online Check-in Passengers who have checked in online and printed off their boarding passes must arrive at the boarding gate 30 minutes prior to the scheduled flight departure. The boarding gate closes 20 minutes before the scheduled flight departure time. Cabin Baggage Make sure you adhere to your personal cabin baggage allowance, each passenger (excluding infants) is permitted to carry one piece of cabin baggage on board (free of charge). Strictly one item of cabin baggage is permitted per passenger (excluding infants), Handbag, briefcase, laptops, shop purchases, camera etc must be carried within your permitted 1 piece of cabin baggage. Your cabin baggage should weigh no more than 10kg and not exceed the maximum dimensions of 55cm x 40cm x 20cm. For the safety and convenience of all passengers, cabin baggage must fit underneath the seat or in the overhead compartment. Extra/oversized cabin baggage will be refused at the boarding gate. If you are unsure, check at the Bag Drop desk before going through security. Due to security restrictions - certain items cannot be carried in cabin baggage - click here for details. There is no cabin or checked baggage allowance associated with the purchase of an extra seat. Get to the boarding gate in good time - Boarding commences 30 minutes before the scheduled departure time. The boarding gate closes 20 minutes before the scheduled flight departure time. Priority Boarding passengers will be boarded first. Reduced mobility/vision impaired passengers who have pre-advised us of their condition will be boarded after general boarding is completed as seats will be held for them. Have your travel documents ready at the gate - your boarding pass and passport/national ID card/ kinderausweis or certificato di nascita Customers should be at the gate 30 minutes before departure. The boarding gate closes 20 minutes before the scheduled flight departure time. On the aircraft: Have your boarding pass available for the crew to check at the aircraft door. We hope your flight with Ryanair is enjoyable and we look forward to welcoming you on board and with your co-operation getting you to your destination on time. |
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