Ryanair News

News Release

14.12.11

Ryanair Calls For Closure Of Useless Car Quango

 
 
WHICH ‘HANDLED’ JUST 600 COMPLAINTS FROM 40M PASSENGERS
 
LESS THAT 1 VALID COMPLAINT PER 65,000 PASSENGERS
 
Ryanair, the world’s favourite airline, today (14th Dec) called for the closure of the useless Commission for Aviation Regulation quango, where regulator Cathal Guiomard rubberstamped a 40% increase in Dublin Airport charges in 2010/11 (as traffic declined for a fourth year), after today’s news that it handled just 1 valid complaint for every 65,000 passengers carried by Ryanair and Aer Lingus in the first six months of 2011. This tiny number of complaints proves yet again how pointless and irrelevant this quango is. 
 
At the launch of an even more useless website CAR admitted that it received just 599 valid complaints in the first half of 2011, from over 40 million passengers carried by Ryanair and Aer Lingus.
 
Ryanair’s Stephen McNamara said
 
“Ryanair and Aer Lingus carried 40 million passengers in the first six months of the year but just 599 valid complaints, or less that 1 per 65,000 passengers, were received by the useless CAR quango. Clearly the Govt should close this useless quango, which was modelled on the UK’s CAA which the UK Competition Commission has now branded as “inadequate”. 
 
When it comes to inadequate ‘regulators’ clearly Ireland is a world leader, and with the CAR now wasting money on silly websites, when less than 1 in 65,000 passengers had a valid complaint, the CAR is another useless and irrelevant quango which should now be closed.”
 
 
 

 


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