Special Assistance
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Ryanair's Special Assistance Services |
Can I pre-book my seat if I have special needs/reduced mobility or vision impairment? |
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Passengers with reduced mobility, blind/visual impairment or special assistance requirements who have pre-advised their condition will be boarded, with travelling companions, after general boarding has been completed. Specific seats are allocated onboard the aircraft and therefore Reserved Seating or Priority Boarding should not be purchased. Reduced mobility/special assistance passengers will embark and disembark at the rear of the aircraft to occupy reserved seats there, and exceptionally via the front of the aircraft. Safety regulations prohibit any passenger with special needs, reduced mobility or vision impairment from being seated at emergency exit seats. Can I bring a Guide/Assistance dog (animal) on a Ryanair flight? Guide/assistance dogs accompanying passengers are carried on approved routes free of charge. The guide/assistance dogs must be compliant with the Pets Travel Scheme. Guide/assistance dogs travel in the aircraft cabin and must sit on the floor at the passenger's feet. A maximum of four guide/service dogs are permitted per flight. Guide Dogs ARE accepted on the following routes: All flights to/from Ireland to the United Kingdom All flights to/from the following UK airports (Bristol, Birmingham, Doncaster, East Midlands, Leeds, London Gatwick, Luton and Stansted, Manchester and Newcastle) to continental Europe and Islands* (pending approval call Ryanair Special Assistance Line) All flights to/from the UK** to Sweden and Norway (pending approval call the Ryanair Special Assistance Line) All flights to/from Dublin to Sweden and Norway (Prior Approval Licence required and 10 days notice - click here for information) All domestic flights All Intra continental Europe and islands* flights All flights to/from continental Europe and islands* to Norway and Sweden Flights from continental Europe and islands* to Dublin Airport - (Prior Approval Licence required and 10 days notice - click here for information). Prior Approval Licence and 10 days notice is required, please contact the Ryanair Special Assistance Line in order to confirm arrangements. Guide dogs are NOT accepted on flights on the following routes: Flights to/from Morocco. Flights to/from Irish airports (except Dublin see above) to continental Europe and islands* Flights to/from the following UK airports ( Glasgow Prestwick, Edinburgh, Belfast City, Leeds, Teeside, Bournemouth, Newquay, Aberdeen) Any passenger wishing to travel with their guide/assistance dog on board should pre-advise us preferably on the same day as booking. This can be done online when making the initial flight booking or via the Ryanair Special Assistance Line Please note: failure to pre-advise may result in the service being unavailable on arrival at the airport and you being unable to travel on your booked flight. * Islands include Malta, Sardinia, Corsica, Sicily, Ibiza, Majorca, Canary Islands ** Bristol, Birmingham, Doncaster, East Midlands, Leeds, London Gatwick, Luton and Stansted, Manchester and Newcastle |
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