Special Assistance
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Ryanair's Special Assistance Services |
When does a passenger need to be accompanied by a personal care attendant? |
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We require an able bodied accompanying person aged 16 and over to accompany a disabled person when it is evident that the person is not self-reliant and could pose a risk to safety. Guidelines for self reliance: See the below information regarding self reliance set out by the UK Department for Transport -Access to Air Travel for Disabled People: Code of Practice (July 2008) Each passenger must be self reliant by reference to all of the categories below. If not, then he/she must be travel with an able bodied accompanying person aged 16 and over who must be capable of providing the assistance required.
Passengers should pre-advise either at the time of online booking or via the Ryanair Special Assistance Line-preferably on the same day as booking. Reduced mobility/special assistance passengers who have pre-advised their condition should arrive at the boarding gate at least 30 minutes prior to the flight departure. They will be boarded, with travelling companions, after general boarding has been completed. Specific seats are allocated onboard the aircraft and therefore Reserved Seating or Priority Boarding should not be purchased Passenger's who advise Ryanair that they fall into one of the above categories will be required to travel with an able bodied accompanying person aged 16 and over. The accompanying passenger must pay the fare applicable at the time of making a reservation. |
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