Special Assistance

A passenger dependent on a Portable Dialysis Machine (PDM) may carry the machine and ancillary equipment free of charge however the use of these machines are not permitted during the flight. If the PDM is within our cabin baggage dimensions (55cm x 40cm x 20cm) then it can be carried onboard and does not form part of the hand baggage allowance. However, if the PDM is larger than these dimensions it would need to be suitably packed and would be carried in the hold of the aircraft and would not form part of the checked baggage allowance.

Batteries used for Portable Dialysis Machines are required to be non-spillable and the outer packaging must be marked "NON-SPILLABLE" or "NON-SPILLABLE BATTERY". If a battery is not labeled non-spillable, crew members will treat the battery as a spillable battery and will be unable to accept the PDM for carriage.

Requirements for Traveling with a Portable Dialysis Machine (PDM)

All of the following requirements must be met to travel with a PDM on a Ryanair flight:

• Customers must pre-advise their carriage of the PDM and model to the Ryanair Special Assistance Line. A questionaire will need to be completed by the customer regarding the type and model of the PDM. Once the questionnaire is submitted to Ryanair and carriage of the item approved has been approved by Ryanair, a confirmation letter will be sent/emailed to the customer. The confirmation letter must be presented along with the PDM and a letter confirming that the passenger is fit to fly at the Ryanair Visa/Document Check desk or Bag Drop desk at the departure airports. Once all items have been inspected to ensure compliance with our requirements then the confirmation letter will be stamped ‘ok for travel’ and the passenger may then proceed with the item to the boarding gate

The customer must have also present a letter in English on headed paper from their doctor advising that:

• The user of the PDM is fit for travel