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How do I make a complaint?

We take pride in giving you the best possible service but if you do have any questions or concerns about this insurance product or the handling of a claim you should follow the Complaints procedure set out below.

For complaints regarding the sale of the policy, please email: RAsalescomplaints@oneclaims.com

For complaints about a claim, please email: RAcomplaints@oneclaims.com

In all correspondence please state your insurance is provided by UK General Insurance (Ireland) Limited and quote RYRPATH11.

In the event that you remain dissatisfied, details of how you can take your complaint further are contained within your policy document.
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