Enquiries concerning shareholdings of Ordinary Shares should be addressed to:
American Depositary Receipts
The ADR programme is administered by the Bank of New York Mellon and enquires regarding ADRs should be addressed to:
Electronic proxy voting
Shareholders may lodge a proxy form for the 2009 Annual General meeting electronically. Shareholders who wish to submit proxies via the internet may do so by clicking on the Capita logo above. Shareholders must register for this service on-line before the electronic proxy service can be used. Instructions on using the service are sent to shareholders with their proxy form.