http://www.ryanair.com/no Billige flyreiser no Copyright Ryanair Ltd. All rights reserved. Billige flyreiser http://www.ryanair.com/img/news/ryanair-rss.jpg http://www.ryanair.com/no http://www.ryanair.com/no/nyheter/cst-no-280411 <p>28.04.11</p> <h2></h2> <div align="left">&nbsp;</div> <div align="left">&nbsp;</div> <div>&nbsp;</div> <div><strong> <div align="left">&nbsp;</div> <div>&nbsp;</div> <div>Ryanair publiserte i dag sin kundeservicestatistikk for mars, 2011. Statistikken bekrefter at Ryanair leverer Europas beste kundeservice til sine passasjerer.</div> <div>&nbsp;</div> <div>I l&oslash;pet av mars, 2011:</div> <div><span>&sect;&nbsp;</span>Landet 93% av over 38 000 Ryanair-fly &rdquo;on time&rdquo;</div> <div><span>&sect;&nbsp;</span>F&aelig;rre enn 1 klager per 1 000 passasjerer ble mottatt</div> <div><span>&sect;&nbsp;</span>F&aelig;rre enn 1 mistet bagasjekolli per 2 000 passasjerer</div> <div><span>&sect;&nbsp;</span>&nbsp;</div> <table border="1" cellpadding="0"> <tr> <td> <div><strong>CUSTOMER SERVICE STATS MARCH</strong></div> </td> <td> <div align="left"><strong>2010</strong></div> </td> <td> <div align="left"><strong>2011</strong></div> </td> </tr> <tr> <td> <div><strong><span>On-time flights</span></strong></div> </td> <td> <div align="left">90%</div> </td> <td> <div align="left">93%</div> </td> </tr> <tr> <td> <div><strong><span>Complaints per 1,000 pax</span></strong></div> </td> <td> <div align="left">1.07</div> </td> <td> <div align="left">0.77</div> </td> </tr> <tr> <td> <div><strong><span>Baggage complaints per 1,000 pax</span></strong></div> </td> <td> <div align="left">0.51</div> </td> <td> <div align="left">0.41</div> </td> </tr> <tr> <td> <div><strong><span>Complaints answered within 7 days</span></strong></div> </td> <td> <div align="left">99%</div> </td> <td> <div align="left">99%</div> </td> </tr> </table> <div>&nbsp;</div> <div>&nbsp;</div> <div><span>&sect;&nbsp;</span>Bare Ryanair garanterer de billigste reisene samt ingen drivstofftillegg</div> <div><span>&sect;&nbsp;</span>Ryanair opererer Europas yngste og mest milj&oslash;vennlige fl&aring;te</div> <div><span>&sect;&nbsp;</span>Ryanair er nummer 1. i Europa n&aring;r det gjelder punktlighet (har sl&aring;tt EasyJet hver uke siden 2003)</div> <div><span>&sect;&nbsp;</span>EasyJet har ikke publisert tall for punktlighet siden 27. april, 2009 &ndash; kansellert igjen?</div> <div>&nbsp;</div> </strong></div> <a href="http://www.ryanair.com/no/nyheter/cst-no-280411" target="_blank">Mer &raquo;</a><br /><div>&nbsp;</div> 28 april 2011 Kundeservice http://www.ryanair.com/no/nyheter/cst-no-200111 <p>20.01.11</p> <h2></h2> <div align="left">&nbsp;</div> <div align="left">&nbsp;</div> <div>&nbsp;</div> <div>Ryanair publiserer i dag kundeservicestatistikk for desember 2010. Statistikken bekrefter at Ryanair leverer Europas beste kundeservice til sine passasjerer.</div> <div>&nbsp;</div> <div>I l&oslash;pet av desember, 2010:</div> <div><span>&sect;&nbsp;</span>Landet 68% av alle Ryanair-fly &rdquo;on time&rdquo;*</div> <div><span>&sect;&nbsp;</span>F&aelig;rre enn 1 klage per 1 000 passasjerer ble mottatt</div> <div><span>&sect;&nbsp;</span>F&aelig;rre enn 1 mistet bagasje per 1 000 passasjerer</div> <div>&nbsp;</div> <div>&nbsp;</div> <table border="1" cellspacing="3" cellpadding="0"> <tr> <td> <div><strong>CUSTOMER SERVICE STATS DESEMBER</strong></div> </td> <td> <div align="left"><strong>2009</strong></div> </td> <td> <div align="left"><strong>2010</strong></div> </td> </tr> <tr> <td> <div><strong>On-time flights</strong></div> </td> <td> <div align="left">76%</div> </td> <td> <div align="left">68%</div> </td> </tr> <tr> <td> <div><strong>Complaints per 1,000 pax</strong></div> </td> <td> <div align="left">0.66</div> </td> <td> <div align="left">0.98</div> </td> </tr> <tr> <td> <div><strong>Baggage complaints per 1,000 pax</strong></div> </td> <td> <div align="left">0.62</div> </td> <td> <div align="left">0.55</div> </td> </tr> <tr> <td> <div><strong>Complaints answered within 7 days</strong></div> </td> <td> <div align="left">99%</div> </td> <td> <div align="left">99%</div> </td> </tr> </table> <div>&nbsp;</div> <div><span>&sect;&nbsp;</span>Bare Ryanair garanterer de billigste reisene samt ingen drivstofftillegg</div> <div><span>&sect;&nbsp;</span>Ryanair opererer Europas yngste og mest milj&oslash;vennlige fl&aring;te</div> <div><span>&sect;&nbsp;</span>Ryanair er nummer 1. i Europa n&aring;r det gjelder punktlighet (har sl&aring;tt EasyJet hver uke siden 2003)</div> <div><span>&sect;&nbsp;</span>EasyJet har ikke publisert tall for punktlighet siden 27. april, 2009 &ndash; kansellert igjen?</div> <div>&nbsp;</div> <div>*nedgang skyldes forsinkelser ifm. v&aelig;r- og sn&oslash;forhold i Europa</div> <a href="http://www.ryanair.com/no/nyheter/cst-no-200111" target="_blank">Mer &raquo;</a><br /><div>&nbsp;</div> 20 januar 2011 Kundeservice http://www.ryanair.com/no <ul><li><a href='http://www.ryanair.com/no/billig-flyreise-destinasjoner' target='_blank'>Rutekart</a></li><li><a href='http://www.ryanair.com/no/reisemal' target='_blank'>Reisemål</a></li><li><a href='http://www.ryanair.com/no/sporsmal/' target='_blank'>F.A.Q.</a></li><li><a href='http://www.ryanair.com/no/sporsmal/contact-us' target='_blank'>Ta Kontakt med Oss</a></li><li><a href='http://www.ryanair.com/no/sporsmal/table-of-fees' target='_blank'>Ryanair-prisene</a></li><li><a href='http://www.ryanair.com/no/book-now' target='_blank'>Bestill Billige Flyreiser</a></li></ul> 20 januar 2011 Billige flyreiser