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When does a passenger need to be accompanied by a personal care attendant? |
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A passenger needs to be accompanied by an (adult – over 16) personal care attendant when a person with an intellectual disability is unable to understand or respond appropriately to safety instructions given by Ryanair staff. Or a deaf-blind person with whom Ryanair staff would not be able to establish communication with. Passengers should pre-advise either at the time of online booking or via the Ryanair Special Assistance Line-preferably on the same day as booking. Passengers of reduced mobility who have pre-advised their condition should arrive at the boarding gate at least 30 minutes prior to the flight departure. They will be boarded after general boarding has been completed and seats will be reserved onboard. Passenger's who advise Ryanair that they fit into one of the above categories will be required to provide their own (adult – over 16) personal care attendant traveling on the same reservation. The attendant must pay the fare applicable at the time of making a reservation. |
