General Terms & Conditions of Carriage
- AIR CARRIER LIABILITY FOR PASSENGERS AND THEIR BAGGAGE
- TRAVEL DOCUMENTATION
- CHECKED BAGGAGE
- CABIN BAGGAGE
- CHILDREN, INFANTS & YOUNG PERSONS
- FAMILY EXTRA - DISCOUNT OFFER
- BUSINESS PLUS - FLEXIBLE FARES
- CARRIAGE OF DISABLED PERSONS AND PERSONS WITH REDUCED MOBILITY
- PASSENGERS REQUIRED TO TRAVEL WITH AN ACCOMPANYING PERSON
- BLIND/VISION IMPAIRED PASSENGERS
- CARRIAGE OF GUIDE/ASSISTANCE DOGS
- DEAF OR HEARING IMPAIRED PASSENGERS
- ELECTRIC WHEELCHAIRS/SCOOTERS AND OTHER MOBILITY EQUIPMENT
- INFECTIOUS DISEASES AND SKIN CONDITIONS
- FLIGHT DATE, NAME & ROUTE CHANGES
- PRIORITY BOARDING
- ALLOCATED SEATING
- ATOL INFORMATION
CARRIAGE OF GUIDE/ASSISTANCE DOGS
GUIDE/ASSISTANCE DOGS ARE ACCEPTED ON THE FOLLOWING ROUTES
- All Ryanair intra EU/EEA flights
- All Ryanair domestic flights
Guide/Assistance dogs are NOT Accepted on flights on the following non EU routes:
- Flights to/from Morocco.
Specific Guidelines for the entry of Guide/Assistance Dog into the UK & Republic of Ireland
When entering the UK or Republic of Ireland, passenger’s travelling with a guide/assistance dog must carry either:
Valid EU pet passport
Third country official veterinary health certificate (plus required medical documentation)
The EU Pet Passport or veterinary health certificate must be supported with documentation confirming that the guide/assistance dog is affiliated to one of the following organisations to enable entry to the UK or the Republic of Ireland.
International Guide Dog Federation
Assistance Dogs UK
Assistance Dogs International (ADI)
Specific Guidelines for Guide/Assistance Dog Entry travelling on Intra EU/EEA Flights
- Passengers travelling with a guide/assistance dog must carry a valid Pets Passport* or third country official veterinary certificate* (plus required medical documentation) on all EU/EEA flights.
General Guidelines for Travel:
- To be accepted on a Ryanair flight a guide/assistance dog must be trained to perform tasks for the benefit of an individual with a disability (physical, sensory or psychiatric).
- The guide/assistance dog shall wear a standard identifying jacket or harness throughout the journey.
- Guide/assistance dogs travel in the aircraft cabin and must sit on the floor at the passenger's feet. A maximum of four guide/assistance dogs are permitted per flight. The dog along with containers and food are carried free of charge.
- Any passenger wishing to travel with their guide/assistance dog on board should pre-advise us preferably on the same day as booking. This can be done online or via the Ryanair Special Assistance Line.
Please note: failure to pre-advise us may result in the service being unavailable on arrival at the airport and you being unable to travel on your booked flight.
*Pets Passport: It is the passenger’s responsibility to ensure that the Pet Passport presented is up to date and complies with the vaccination and treatment requirements of the destination country. We cannot accept liability for any guide/assistance dogs that are incorrectly documented. We recommend if you have any doubts about your dog’s eligibility to travel that you contact the destination airport prior to travel, to confirm Pet Passport details.
*Third country veterinary health certificate: Guide dog and assistance dog owners in countries which do not issue Pet Passports, will need to obtain an official veterinary health certificate to show that their dog complies with the rules of the Pet Travel Scheme.