General Terms & Conditions of Carriage
- AIR CARRIER LIABILITY FOR PASSENGERS AND THEIR BAGGAGE
- TRAVEL DOCUMENTATION
- CHECKED BAGGAGE
- CABIN BAGGAGE
- CHILDREN, INFANTS & YOUNG PERSONS
- FAMILY EXTRA - DISCOUNT OFFER
- BUSINESS PLUS - FLEXIBLE FARES
- CARRIAGE OF DISABLED PERSONS AND PERSONS WITH REDUCED MOBILITY
- PASSENGERS REQUIRED TO TRAVEL WITH AN ACCOMPANYING PERSON
- BLIND/VISION IMPAIRED PASSENGERS
- CARRIAGE OF GUIDE/ASSISTANCE DOGS
- DEAF OR HEARING IMPAIRED PASSENGERS
- ELECTRIC WHEELCHAIRS/SCOOTERS AND OTHER MOBILITY EQUIPMENT
- INFECTIOUS DISEASES AND SKIN CONDITIONS
- FLIGHT DATE, NAME & ROUTE CHANGES
- PRIORITY BOARDING
- ALLOCATED SEATING
- ATOL INFORMATION
INFECTIOUS DISEASES AND SKIN CONDITIONS
All air carriers have the right to refuse to carry passengers with conditions that may worsen, or have serious consequences, during the flight (Download the World Health Organisation fitness to fly information (PDF - 84KB)). If there is any concern or indication that a passenger could be suffering from an infectious disease/skin condition then the airline may require medical clearance. Passengers travelling with any visible skin conditions (which may include but not limited to the below) are recommended to travel with a medical certificate or doctor’s letter confirming that they are fit to fly.
Passengers travelling with any of the following conditions are required to produce a medical certificate confirming that they are fit to fly:
- Rubella: Passengers can be accepted for travel four (4) days after the appearance of the rash.
- Measles: Passengers can be accepted for travel seven (7) days after the appearance of the rash.
- Mumps: Passengers can be accepted for travel when all swelling has subsided. This is usually after seven (7) days however it can take up to 14 days.
- Chicken pox: Passengers can be accepted for travel seven (7) days after the appearance of the last new spot.