Ryanair is committed to protecting your privacy, our website Privacy Statement sets out what information we collect, how we collect it, what we do with it and how we protect this information.
In order to process your booking, we collect personal details from you. These details may include (where applicable) passenger names, addresses, passport or Government issued EU National ID card numbers, telephone numbers, e-mail and IP addresses, credit/debit card or other payment details. In some instances we may also collect information regarding medical conditions (only for passengers who have special medical requirements) which may affect the chosen flight arrangements.
Your data may be used for the following purposes: contacting you in the event of a flight time change or cancellation, credit or other payment card verification/screening, immigration/customs control safety, security, health, administrative, crime prevention/detection, legal purposes, statistical and marketing analysis, systems testing, customer surveys and customer relations communications.
We may also disclose your information to contracted companies who act as "data processors" on our behalf, or with your agreement to ancillary service providers such as hotel, car hire and credit card providers.
We follow strict security procedures in the storage and disclosure of passenger information. Our security procedures require that we request proof of identity before we disclose sensitive information regarding your flight reservation.
Direct Marketing Material
From time to time we may contact you with information regarding flight promotions and ancillary products via email. However, you will have the choice to opt in or out of receiving such communications by indicating so at booking stage. You will also be given the opportunity on every e-communication that we send you to indicate that you no longer wish to receive our direct marketing material.
We use tracking software to monitor customer traffic patterns and site usage to help us develop the design and layout of the websites. This software does not enable us to capture any personal passenger information.
For more information about cookies and how to stop cookies being installed visit the following website: http://www.allaboutcookies.org
Links to Third Party Websites
We take great care to ensure the security of this site. The data you provide to us is protected using SSL (Secure Socket Layer) technology. SSL is the industry standard method of encrypting personal information and credit card details so that they can be securely transferred over the Internet.
You have the right to ask in writing for a copy of the information we hold about you (for which we may charge a maximum fee of €6.35) and also to correct any inaccuracies in your information.
Our registered address is :
Ryanair Head Office
Changes to Privacy Statement
Our Privacy Statement may change from time to time and any changes to the statement will be posted on this page.