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FAQs
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In order to make a booking with Ryanair you are required to create a verified myRyanair Account.

This is to ensure we have your correct contact details to reach you with important travel updates, correct payment details to issue refunds directly to you, if required, and correct ID details for secure and speedy check-in.

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Making a verified myRyanair Account in 3 steps

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1. Create Account

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  • You can create a verified myRyanair Account using Google, Facebook or PayPal.
  • Alternatively, you can create an account using an email address and password.
  • The password must be 8 characters long using at least one number, one lower case letter and one upper case letter.

2. Confirm Email Address

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  • Once you have chosen your email and password you will need to confirm your email address.
  • We will send an 8-digit verification code to the email address associated with your account.
  • Please note: This code is only valid for 10 minutes. If you need a new code, click 'Please re-send it'.

3. Verify your identity

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  • Once you have confirmed your email address you will be required to verify your account.
  • You can verify your account by 2 options:
                     1.  Express Verification
 
                     2.  Standard Verification
  • When you have successfully verified your account, you will be able to complete your booking.

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What options do I have to verify my identity?

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     Express Verification

  • Uses facial recognition technology.
  • Requires a copy of the passenger's identification documentation.
  • Passengers must complete a liveness check.
  • A device with a camera is needed.
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     Standard Verification

  • Verifies the passenger’s signature.
  • Requires a copy of the passenger's identification documentation.
  • A device with a camera is needed.

Useful videos for creating a verified myRyanair Account

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Why do I need to verify my account?

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How to take a photo of your document

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How to take a selfie

Frequently Asked Questions

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