Top 5 FAQs about Verification:
1. Why do I need to verify?
Ryanair is required to ensure that passengers are on notice of relevant flight security and safety regulations. We do this by requiring passengers to confirm their compliance with these requirements during check-in. Verification enables us to ensure that a passenger on the booking (and not a third-party travel agent) has completed check-in. Customers can complete Verification online by availing of Express Verification or Standard Verification. Verification must be completed no later than 3 hours before departure.
2. How do I verify?
You have two options for online Verification which you can complete by clicking the link below. To complete the process, you will need to have the Ryanair booking reference code, your passport or National Identity Card, and a device (phone, tablet, or laptop) with a camera to hand. Once Verification is complete, you will be asked to amend the email address on the booking to ensure Ryanair can contact you with important flight information.
3. What are the two options for online Verification?
The two online Verification options are Express Verification and Standard Verification.
Express Verification is the quickest option, as it uses facial recognition technology provided by our partner GetID. GetID will match a photo of your passport or national identification card (provided it has a photo of you) to a real-time photo of you to confirm your identity. You will be asked to pay €0.59c to cover the cost of GetID’s facial recognition technology. Ryanair does not benefit commercially from this. Once Express Verification is complete you will be able to check-in personally in accordance with flight safety and security requirements. To start Express Verification, click here.
Standard Verification involves submitting a picture of a completed and signed Customer Verification Form together with a picture of your passport or national identification card (provided it contains your signature). We will then compare signatures on each document to ensure they match. This process can take up to 7 days, but we will prioritise bookings with the earliest departure date to ensure you are verified on time for your flight. This service is provided free of charge. Once verified we will email you (no later than 3 hours before your scheduled flight departure time) with instructions advising you on how to check-in online in accordance with safety and security requirements. To start Standard Verification, please click here.
4. What is the charge for online Verification, and how long does it take?
Express Verification is available at a cost of €0.59c per booking. This fee is to cover the cost of the GetID’s online verification face recognition tool. Ryanair does not benefit commercially from it. If you wish to recoup this cost, we advise you to contact the third-party travel agent you booked through. Standard Verification is free of charge. Express Verification takes approx. two minutes. Standard Verification can take up to seven days.
5. What happens if I don’t verify online?
If you do not avail of either Express Verification or Standard Verification you will be required to verify at the airport check-in desk. This option requires you to arrive at the airport check-in desk at least 1 hour before your scheduled departure and complete the verification process with one of our agents. Once the agent has confirmed your identity and ensured you are on notice of relevant safety and security requirements, they will check you in. We do not recommend this option as a fee applies to check in at the airport. Please refer to our Table of Fees.
See more frequently asked questions here
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